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Current Popular Keynotes, & Seminars
Accelerate Your Career
Can I Be Frank?
Courting the Lease
Customer Complications: How To Deal!
Event Evolution
Facing The Storm: A Forecast For Success with CR
Fair Housing: Law & Order
From Awkward to Aware
I Can Tell When You're Faking It
Impact Sales
It's Not About YOU: Difficult Customers
Leadership Lessons From the Playroom
Reach Out to Draw In
Red Flag Radar
Rock Your Relationships!
Soft Skills for the Technical Minded
Spring Clean Your Service
Support Your Miracle Worker
Texting Like a Pro[fessional]
The Speed of Leads
Top Dog Training Teams!
The Necessary Third
Unbelievable Perfection
Uno Syndrome
VAK Communication: Leading with Learning Styles
Warm It Up: Rapport Building NOW!
Working Animals Decoded
Yellow Brick Roadmap for Fair Housing
7 Deadly Sins of Property Management
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Coming to a city near you in 2020!

Schedule

Behind the Leasing Desk Training & Consulting Services Heather Blume, CAS

Aug 17
Aug 17 Resident Retention with a little help from Google

Heather
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Do you know what your one friend said about you when you weren't there?

Aug 14
Aug 14 Have you found your way to the #Aptchat?

Heather
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Communication Clarity With Your Residents
Aug 10

Aug 10 Communication Clarity With Your Residents

Heather
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Keep it clear and concise and…

Jul 30
Jul 30 Happy Birthday To US!

Heather
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Jul 28
Jul 28 The Grass isn't always greener... but it could be

Heather
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How three inches in the Summer months can save you money and look lush at the same time

Jul 28
Jul 28 Maintenance Memo - Go Sniff Your Pool!

Heather
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Have you smelled your pool lately?

Jul 5
Jul 5 Cute Summer Mini-Model Ideas

Heather
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We can do a lot better than spaghetti in the kitchen.

Jul 1
Jul 1 "We Hope You'll Understand..."

Heather
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"... Even though we know you won't."

What can we do when the pool isn't cooperating with our plans?

Jun 27
Jun 27 Notes from NAA -UPDATED!!!

Heather
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The takeaway from the convention is conversation and connection.

Jun 22
Jun 22 Does Your Cone Have a Curl on Top?

Heather
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What's on top of your cone?

Jun 15
Jun 15 A $6 Resident Retention Idea for the Summer!

Heather
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That's right... just SIX DOLLARS!

Also, did you know they made pickle Popsicles? The things you learn from FoodTV...

Jun 6
Jun 6 "Pool" Your Resources!

Heather
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5 quick ideas to maximize your greatest summertime asset: Your Pool!

May 26
May 26 Treasures From Travels - Site Visit Coolness for May

Heather
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I do the site vists and bring the cool stuff I see back home with me!

May 8
May 8 Ex Vs. UPS: Service Wins

Heather
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I thought I was brand loyal. Turns out, I'm customer service timing loyal.

May 4
May 4 "You will hear good news today."

Heather
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It's all about the cookie

May 3
May 3 2 Birds, 1 Stone, and until 2013 to get it done!

Heather
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Are you ready for the new Carbon Monoxide Detector Law in WA State?

Apr 30
Apr 30 Credo for Credibility

Heather
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So, what exactly DO you believe in?

Apr 24
Apr 24 My Bias for Other's Blogs

Heather
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A list of blogs I'd recommend anyone check out for new multifamily thoughts and happier leasing!

Apr 13
Apr 13 Do Your Leasing Consultants Litter While Touring?

Heather
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Are you a leasing litter bug? You might not even know it!

Apr 5
Apr 5 Advice from my grandfather about your model unit

Heather
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Sometimes the old ways are the right way... just jazz it up with the new technology!

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Heather wants to work with your people, so reach out!

Schedule a call with Heather