Performance feedback is one of the most important skills any manager can master, and it's also one of the most elusive in today's passive-aggressive world. This session focuses on direct employee feedback methods that increase performance, and the needs of, and impact on, your whole site team. It's time to update your feedback methods for the modern age, calibrate them for success and employee growth, and time to stop serving up a "compliment sandwich" that no one really wants to eat - Let Heather teach you how!