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Fair Housing: Law & Order
From Awkward to Aware
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It's Not About YOU: Difficult Customers
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Soft Skills for the Technical Minded
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Texting Like a Pro[fessional]
The Speed of Leads
Top Dog Training Teams!
The Necessary Third
Unbelievable Perfection
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Schedule

Behind the Leasing Desk Training & Consulting Services Heather Blume, CAS
Monday Motivation - 5 Things!
Sep 27

Sep 27 Monday Motivation - 5 Things!

Heather
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There's no truthful way to start that sentence except, "If I just learned to enjoy my day more..."

Sep 24
Sep 24 Talking about "Top It Tuesday"

Heather
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Jul 6
Jul 6 There's Always Room for Improvement - #NAA10

Heather
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Improvement is always an option!

Jul 5
Jul 5 "Thank You, Heather!"

Heather
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Thank You goes awry. Here's how to turn it back in to a powerful marketing tool!

Jun 28
Jun 28 Clothes That Connect

Heather
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Jun 24
Jun 24 A Marketing Plea - Can we move Independence Day?

Heather
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The date just isn't really working well in my marketing calendar.

Jun 10
Jun 10 "Didn't You See the Balloons?"

Heather
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What do Balloons mean to you?

May 5
May 5 Social Media - This Guy Gets It!

Heather
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Apr 8
Apr 8 On Pulling a "LeVar"

Heather
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Breath and smile...even online.

Apr 7
Apr 7 Comedic (and Ironic) Timing is Everything.

Heather
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What a story to kick off a set of posts about Fair Housing month!

Mar 30
Mar 30 Calculus, Plant Reproductive Systems & Gerunds

Heather
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What does an employee REALLY need to know to function in the first week?

Mar 21
Mar 21 The Power of the Story: A Blog Series on Messages in Marketing

Heather
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Mar 10
Mar 10 Bouncing Back from Bad PR

Heather
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What you can learn from Toyota

Mar 8
Mar 8 February Marketing Ideas - Written for Appfolio's PropertyManager.com E-Zine

Heather
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Part of the monthly series on marketing that I write for Appfolio's Property Manager E-Zine. Check them out at www.propertymanager.com

Mar 5
Mar 5 Business Lessons from 10 Year-Olds

Heather
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This morning, my hair wouldn't do what I wanted it to. And you know what? I still look Good!

Mar 4
Mar 4 Do You Know Where You Are? - Follow Up From Yesterday

Heather
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A quick follow up idea for yesterday's blog, courtesy of my father

Mar 3
Mar 3 A Resident Event Idea That Plays With Fire...Extinguishers

Heather
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I really should wait until October to write this post. October is National Fire Prevention Month. But the fact of the matter is, I loved this idea so very much that I couldn't contain it within myself until October!

Feb 28
Feb 28 Renewals that Go Green - Written for Appfolio's PropertyManager.com E-Zine

Heather
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Bringing green to your property and your budget one unit at a time

Feb 26
Feb 26 Marketing Ideas for the Month of March

Heather
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Feb 26
Feb 26 8 Seconds - Written for Appfolio's Property Manager E-Zine

Heather
Employee Growth, Leasing and Sales, Visual Credibility, Workplace and Career
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