A Customer service case study in "DON'T"
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Do you know why people are de-friending you on Facebook and unfollowing you on Twitter?
The little engine that could didn't need a cheerleader, but maybe your team does.
Follow up idea from last week's #aptchat. Have you been to #Aptchat yet? Fridays, 4PM Eastern time on Twitter, moderated by Lisa Trosien and Mike Whaling!
If you're going to shell out the money for a mystery shopper, then pay for useful information
Were you at the Washington Multi Family Housing Association's "Washington Apartment Outlook" on Sept 29th?
Come check out Multifamily Pro's Brainstorming this year! I'd love to shake your hand and thank you for your readership!