Contact Heather!


Heather Upgraded Casual Headshot

Heather is one of the most personable and accessible consultants/trainers/speakers in the multifamily housing industry.  She welcomes questions, comments, or connections! 


Phone: 785.410.7385

Google Hangouts:

Skype: heatherblumebtld




Pinterest Boards (including resource boards for many of her classes):

Twitter: @Artchickhb

Linked In: www.linkedin/com/in/heather.blume

Facebook: or

Google +:


A Bio, should you be interested:

Heather Blume has a contagious energy and passion that goes to the heart of the multifamily industry.   Her work on site, combined with her work as a vendor, give Heather a unique perspective that enables her to assist those around her in creating their own successes.  Currently, Heather is the Imagination In Charge of Behind the Leasing Desk Training and Consulting Services, a training and consulting firm out of the Seattle area that specializes in meeting the specific needs of multifamily clients who may be experiencing challenges in different facets of the property management world. She is an accomplished national speaker and trainer, having presented at such conferences at NAA, AIM, and Multifamily Pro Brainstorming. Additionally, her blog posts, podcasts, and articles are enjoyed by thousands of apartment professionals. A co-author of The Apartment All Stars Complete Guide to Leasing Apartments, her work has been seen in industry publications across the country, including UNITS Magazine, and Rent & Retain, where she serves as Editor at Large. Besides holding her CAS designation, Heather is NAA Advanced Instructor trained and has been a member of the NAAEI Faculty since 2009, as well as a Washington Multi-Family Housing Association NALP and CAM/CAS instructor. Heather’s blog, Behind the Leasing Desk, shares her ideas on everything in her corner of the property management universe. Heather provides an educated and objective point of view coupled with a sense of humor that is valued by her readers and clients.