Recently, I spoke at a residential property management conference in Richmond, Virginia. I had been..

I get irked when marketing misrepresents products or services. I get even more irked when..

Winter is a season of notices. From shorter hours, to resident events, to cap and maintenance..

We’re quickly rolling into my most favorite of all seasons – a magical time of..

My mom always said that when you hurt someone’s feelings, you have to say you’re..

In the Pacific Northwest, if you pay for blackberries, you are either: really lazy not..

Comcast trained the heck out of their customer service department, but the tragedy is that the..

Jerry Maguire is one of my favorite movies.  I love it because it’s a chick..

I was in a store with my nephews a few holidays ago Christmas when one..